Payments

What are my payment options?

Online purchases are made quickly and securely using your credit card (Visa & MasterCard), Afterpay, humm, PayPal, ApplePay, GooglePay or ZipPay details. Unfortunately, at present, we cannot accept gift cards or store credit for online purchases.

What happens after I have completed my payment online?

After placing an order with us, you'll receive an order confirmation email with the details of your order, which can be used to prove your purchase. If you have any queries regarding your purchase, please get in touch with us.

I think my payment has failed, can you help me?

You will be notified instantly if there is a problem with your payment. You will be prompted for an alternate payment method.

How long does it take to verify payments?

Payments are verified, and funds are taken from your account straight away.

How do I apply discounts offered by your online shop?

If you are eligible for a discount, such as a new member reward or a promotional offer, you should receive a code that can be used at checkout. In case you haven't received an email or communication with the discount code, please contact our customer

I didn't receive my signup discount code. What should I do?

If you're eligible for a discount, like a new member reward or a promotional offer, you should receive a code that can be applied at checkout. Please contact our customer care team if you haven't received an email or communication containing the disc