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The tracking shows my order was delivered, but I can't find it. What should I do?Updated a year ago

Usually, parcels arrive shortly after they're marked as delivered. If you're concerned about your parcel's whereabouts, we recommend contacting the carrier to inquire about its drop-off location. Delivery drivers often try to secure your package in a safe spot if you're not home, so check any potential hiding spots around your residence.

If you still cannot find your parcel, kindly contact our customer care team through Live Chat or by submitting a request. They'll make every effort to assist you in locating your order.

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